Diamond Quality Guarantee
So, She’s the One!
Our Commitment
“When you make a commitment to a relationship, you invest your attention and
energy in it more profoundly, because you now ownership of that relationship.”
Barbara de Angelis
Our main goal at Excel Jewellers is for you to feel comfortable knowing that you
have made the right choice and our Peace of Mind Guarantee is designed to provide
just that.
Diamond Quality Guarantee
Excel Jewellers demands the BEST for you, our valued client.
We have expert staff with years of hands on experience that are trained and certified by the International Diamond Industry Leader G.I.A. (Gemological Institute of America).
We protect you by using G.I.A. instruments to examine loose diamonds before they are set into your engagement ring mount.
LIFETIME Diamond Trade up
Protection Guarantee
Our engagement ring designs are made to last for generations. If at any one occasion within the warranty period a diamond
is lost from your original setting due to any imperfection in the mounting. Excel Jewellers will replace it
Maintenance and Service Guarantee
Authenticity Guarantee
Our diamonds are guaranteed to be natural and NOT treated with artificial enhancements of any kind such as clarity or colour enhancements.
Conflict-Free Guarantee
All of our diamonds are purchased from reputable cutters who honor the Kimberly Process to ensure conflict free diamonds.
Our Conflict Diamond Policy is written on all our invoices.
Satisfaction Guarantee
If for any reason, you are not satisfied with your purchase, simple return the unworn engagement ring in its original condition with the
original receipt within 30 days of the pick-up date and we will gladly refund your money. This does not apply to custom-designed jewellery
or jewellery designed using customers gold and stones.