Lifetime Trade Up
At any time, your original Excel Jewellers center diamond or center moissanite stone can be fully credited towards a new diamond provided the next diamond purchase must be at least twice the price paid for the original diamond or moissanite stone (minimum trade in value of $1000). Trade-ins cannot be accepted on a used setting or mounting. Center stone must not be chipped or damaged and must include certificate.
Lifetime Trade Up Policy
Evolve your jewelry. Spend at least double the amount of your original purchase on your new trade-up piece, and receive the full valuing of your original piece in return.
Trade-Ins cannot be accepted on lab grown diamonds, used settings, or mountings. Orders containing Lab Grown Diamonds are not eligible for Returns, Exchanges, OR covered by our warranty
We invite you to trade up your for another item if:
- The product being traded was purchased from Excel Jewellers in Langley or Guildford
- The product being traded fits within the following categories:
- Loose serialized diamond
- Engagement ring (Must have Diamond Identity Document and all Certificate that were included with original purchase)
- You are the original owner of the jewelry
If you have any questions, our sales consultant would be happy to help. Contact us by e-mail, phone, or chat anytime.
Terms & Conditions
Our trade-up Program is available only to the original purchaser of the item(s) and lasts as long as the original purchaser owns the item(s). Any trade-up must be done by the original purchaser. Valid only for purchases made at Excel Jewellers and only towards new purchases made at Excel Jewellers. The original item purchased may need to be returned and evaluated by our gemmologist to qualify for the trade-up. Diamond(s) must be in original mounting(s). The trade-up purchase must at least double the amount of the original purchase price. Sales tax is nonrefundable and cannot be applied toward trade-up. Excel Jewellers reserves the right to revoke and/or modify this policy at any time and for any reason.